FAQ
Q1. How can i get the Cargo ?
We have more than 10 years in export to different countries. We can handle delivery the cargo to your closest port or delivery to your address.
Q2. How can i know how my order is being done.
30% deposit payment---start production---Take photos you confirmed ---check the logistic---book shipment---inform customer ETD&ETA--balance payment--load container---send documents.
Q3. Can I visit your factory?
Sure, we have our factory in Foshan, China. If you want to have a visit to our factory, please contact us to make an appointment.We can arrange driver to pick you around.
Q4. What is your minimum order quantity?
We have the detail MOQ for each item. But we also accept the sample and LCL order.
Q5,How to Protect Your Order?
Our payment is supported by trade assurance order on alibaba. That means all the process are monitored by alibaba.Customers can pay the deposit or full payment through alibaba, and the money will be sent to alibaba directly.We will get this money after we finished all the process. If there are any problems during the process,the customer can get compensitation from alibaba. The trade assurance order is one of the safety way in B2B business.
1. Supplier draft an order >> 2. Customers confirmed and deposit >> 3. Alibaba monitor the money and the producing process >> 4. Supplier finished the order >>5. Customer finished the balance >>6. Alibaba monitor the shipping process >>7. Everything done >>8. Alibaba release the money to the supplier.
